TERMS OF SERVICE AND REFUND POLICY

L&M Social, LLC dba Elite Ecom

Last Updated: 14/01/26

These Terms of Service and Refund Policy (“Terms”) govern your access to and use of the websites, landing pages, digital platforms, online courses, digital products, subscription services, and related content operated by L&M Social, LLC dba Elite Ecom (“Company,” “we,” "Elite Ecom," "Elite Ecom Ventures Limited," "Elite Ecom Academy," “us,” or “our”), including but not limited to www.joineliteecom.com, www.1productaway.com, together with all associated subdomains (collectively, the “Website”).

These Terms are in direct correspondence with and must be read together with our Privacy Policy. By accessing the Website, purchasing any product, enrolling in any program, or using any portion of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

 

Relationship to Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. In the event of any inconsistency between these Terms and the Privacy Policy, these Terms shall govern unless applicable law requires otherwise.

 

Intellectual Property Rights

All content made available through the Website and Services, including but not limited to audio recordings, video materials, written content, presentations, training materials, documentation, graphics, logos, trademarks, service marks, course curricula, methodologies, and any other proprietary materials (collectively, the “Intellectual Property”), are owned exclusively by L&M Social, LLC dba Elite Ecom or its licensors and are protected by United States copyright, trademark, and other intellectual property laws, as well as applicable international treaties.

These Terms grant you only a limited, non-exclusive, non-transferable, revocable license to access and use the Intellectual Property solely for your personal, non-commercial use in connection with the Services. Nothing in these Terms shall be construed as granting you any ownership interest or other rights in the Intellectual Property, whether by implication, estoppel, or otherwise. You may not copy, reproduce, modify, distribute, display, perform, publish, license, create derivative works from, sell, or exploit any Intellectual Property without our prior written consent.

 

Non-Disclosure and Restricted Use

Access to our programs, courses, and digital products is strictly limited to authorized users who have lawfully purchased or otherwise been granted access and who have agreed to these Terms. You agree not to share, disclose, distribute, sell, sublicense, teach, or otherwise make available any portion of the Services, including login credentials, course materials, videos, audio recordings, documentation, or proprietary information, to any third party for any purpose.

You acknowledge that these non-disclosure and restricted-use obligations are reasonable and necessary to protect the legitimate business interests of the Company. Any unauthorized disclosure, sharing, or misuse of the Services or Intellectual Property shall constitute a material breach of these Terms and may result in immediate termination of access, without refund, and the pursuit of all available legal and equitable remedies.

You further agree that any breach of this section may cause irreparable harm to the Company for which monetary damages would be inadequate, and that the Company shall be entitled to seek injunctive relief, without the necessity of posting bond or proving actual damages, in addition to any other remedies available at law or in equity.

 

User Conduct and Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to provide accurate and complete information and to update such information as necessary. We reserve the right to suspend or terminate your access to the Services at any time if we determine, in our sole discretion, that you have violated these Terms, applicable laws, or any community guidelines, or engaged in conduct that may harm the Company or other users.

Users removed from a program or service for violating these Terms or applicable guidelines are not eligible for refunds under any circumstances.

 

Earnings Disclaimer and No Guarantee of Results

The Services are provided for educational and informational purposes only. Any testimonials, case studies, or examples of results shared on the Website or in our materials represent individual experiences and are not intended to represent or guarantee typical or average results.

You acknowledge and agree that results may vary significantly based on individual factors, including but not limited to background, experience, skill level, effort, consistency, decision-making, and market conditions. The Company makes no representations or warranties regarding earnings, income, success, or specific outcomes. You are solely responsible for your decisions, actions, and results.

 

Payment Terms and Dispute Policy

All payments are processed through third-party payment providers. You agree to contact our support team directly at [email protected] before initiating any chargeback, dispute, or claim with a payment provider. Failure to contact us prior to initiating a dispute may result in the denial of any refund request and may be treated as a violation of these Terms.

Fraudulent disputes or abuse of payment systems may result in immediate termination of access to the Services without refund.

 

Refund Policy for Digital Products and Programs

Elite Ecom Academy – 14-Day No-Questions-Asked Refund Policy

We offer a 14-day refund policy for the Elite Ecom Academy course under the following conditions:
You must request a refund within 14 days of your purchase date.
Refunds will be processed back to your original payment method within 7-10 business days after approval.
To request a refund, you must email [email protected] with your order details.
Refund Requests After 14 Days Will Not Be Accepted.

 

Coaching, Mentorship, and Accelerator Programs – No Refunds

All coaching, mentorship, and accelerator programs are non-refundable.

Due to the live nature of our coaching services, which include:
● 1-on-1 coaching
● Group mentorship and training
● Accelerator programs with ongoing support

These services are considered final purchases with no refunds or cancellations.
If you are on a payment plan, you are responsible for completing all scheduled payments, even if you decide to discontinue participation.

 

Subscription-Based Programs

Certain Services may be offered on a subscription basis. By enrolling in a subscription, you authorize us to charge the applicable recurring fees until you cancel the subscription in accordance with the cancellation instructions provided.

It is your responsibility to manage and cancel subscriptions prior to renewal if you do not wish to continue. Failure to cancel a subscription before the renewal date will result in automatic billing, and charges incurred due to failure to cancel are non-refundable unless otherwise required by law.
Subscription payments renew automatically every 30 days unless canceled before the next billing date.
You may cancel your subscription at any time to prevent future charges.
No refunds will be issued for past payments or unused time.
To cancel, please contact [email protected] before your next billing date.

We reserve the right to deny refunds in cases of excessive refund requests, abuse of refund policies, or repeated refund claims for the same product.

 

Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.

 

Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use the Services, even if advised of the possibility of such damages. Your sole and exclusive remedy is to discontinue use of the Services.

 

Third-Party Platforms and Services

The Website may reference or integrate with third-party platforms, including payment processors and social media platforms. The Company is not responsible for the policies, practices, or content of third-party services, and your use of such services is subject to their respective terms and policies.

 

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict of law principles. Any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located within Florida, USA, and you consent to the personal jurisdiction of such courts.

 

Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will become effective immediately upon posting to the Website. Continued use of the Services after such changes constitutes acceptance of the revised Terms.

 

Contact Information

If you have any questions regarding these Terms, the Services, or our refund policy, you may contact us at:

Email: [email protected]